Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our 22,000 employees do the cant be done, solving the most daunting challenges facing our customers.
We are an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law.
As a government contractor, Peraton abides by the following provision
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of the other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c).
Leader in IT Operations transition and delivery
Familiarity with MSI and SIAM operations and how delivery interacts
Lead managed IT infrastructure service transitions
Familiarity with IT Service Management toolsets such as ServiceNow and Remedy
Minimum of 8 years relevant work experience and leadership in IT Operations Transitions
Experience leading large teams in a matrixed management structure
Demonstrated experience producing programmatic deliverables
Demonstrated experience with facets of personnel management
Skilled at working collaboratively in a complex environment and driving performance achievement and improvements
Data-driven mindset of service excellence and customer satisfaction
Successful teamwork experience and demonstrated leadership abilities
Understanding of DOD program and risk management practices
Ability to communicate across communities with exceptional written and oral communications skills, including executive-level presentations
Demonstrated experience leading large-scale transitions of IT Operations
Experience leading a transition to MSI/SIAM preferred
Education and Experience
Bachelors degree in Computer Science, Engineering, Business, or related field or equivalent work experience.
Total of 12 years of relevant experience.
Project Management Professional (PMP) certification (highly desired)
ITIL v4 Foundations Certified or ability to obtain within first six months
Ability to obtain a Department of Defense security clearance (ADP II Public Trust).
This role will serve as part of the operations team helping to transition, modernize and sustain the Defense Health Agencys IT infrastructure to provide a standardized, robust, and highly available global infrastructure and enterprise core services. This position lies in the integration layer of the Service Integration and Management (SIAM) model, overseeing the transition to a SIAM operating model supporting an enterprise of military and civilian government end-users worldwide. The Transition Project Manager will help plan the transition of 600+ military treatment facilities into Service Provider roles, assisting with the adoption of this complex organizational change.
Specifically, during the Transition-In period this role is accountable for implementation performance and governance, including addressing issues and risks in implementation. The Transition Project Manager will be required to communicate progress to all stakeholders including the Program team and Government points of contact.
Understand the military health care business and the impact of the ecosystem on its ability to succeed
Support the organizational change initiatives required to transition the customers operations to the commercial-based SIAM ecosystem model
Manage the transition and design of the SIAM organization to an operational state, including any required staffing, processes, and strategic direction
Optimize the overall operation of the ecosystem services, managed service providers, and processes to create and increase value for the customer
Collaborate with other ecosystem support functions such as Integrated Operations, and the Integrated Service Center to manage the cross-functional processes required for seamless transition
Oversee creation and implementation of the Transition-In Plan
Coordinate activities with the delivery teams and Government points of contact
Conduct briefings with the customer for progress reports, explanation of new procedures, and other ad hoc briefings required for the transition of services.
Directly support the Program Manager and Deputy to ensure that all SIAM programmatic level responsibilities (e. g., staffing, programmatic deliverables, reporting, ad hoc requests, etc.) are completed in a timely, accurate, and quality manner
Manage teams with well-defined scope, including directing daily work activities/priorities, people recruitment and development, cost management, and direction-setting within the area of responsibility.
Manage team and individual performance
Resolve/monitor customer escalations as appropriate
Establish and manage relationships with customer subject matter experts and appropriate customer management, with an objective of maintaining and building the business.