Asset Manager Lead

Peraton is seeking an Asset Manager Lead to join our team of qualified, diverse individuals. This is a remote position.  The qualified applicant will become part of Peraton’s United States Coast Guard (USCG) Infrastructure Managed Services (IMS) program. This program is an enterprise IT delivery service and is executed to bring innovation and modernization to the USCG enterprise IT environment, within a managed service business model. The USCG enterprise encompasses an extensive range of IT infrastructure services and has unique solution challenges to meet their mission needs.  The Asset Manager Lead supports IT Service Management (ITSM) delivery operations by directing the IT Asset Management (ITAM) and Configuration Management practice areas.

What you’ll do:

The Asset Manager Lead will be responsible for the following but not limited to:

• Leads total asset visibility, logistics, maintenance, and warranty of assets.
• Leads the program-wide definition and implementation of a Total Asset Visibility (TAV) solution to improve asset visibility and data management.
• Maintains currency of approved hardware and software, leveraging business processes and advanced technology capabilities for inventory management.
• Supports hardware refresh program.
• Ensures accuracy of the configuration management database (CMDB) and compliance with asset and configuration management processes.
• Owns the full lifecycle management of the CMDB from record creation to final disposition.
• Develops and maintains processes to ensure asset and configuration data is identified, controlled, and maintained throughout its lifecycle.
• Develops the CMDB data model and processes to ingest, normalize, and reconcile data into the CMDB from various sources and tools in the IT environment.
• Maintains relationships between assets and configuration items.
• Develops both manual and automated CMDB processes with the objective of automating to the greatest extent possible.
• Maintains the authoritative CMDB baseline by leveraging change enablement and audits.
• Support audits to provide health checks against existing data to ensure the CMDB and automated discovery databases/workflows are consistent with the physical state of all assets and configuration items in the IT environment and vice versa.
• Prepares inventory reports, business activity reports, and forecasts.
• Owns asset and configuration service level agreement(s) (SLA) including the concept of operations to measure and report.
• Presents continual service improvement ideas and recommendations for action.

#USCGIMS

 Basic Qualifications:

• Bachelor’s degree and minimum five (5) years experience or Master’s degree and minimum three (3) years experience or high school diploma/equivalent and nine (9) years experience.
• U.S. Citizenship required; Must have an active Secret clearance.
• Extensive experience working in large, complex IT program organizations responsible for delivering IT enterprise managed services of similar scope and complexity to a Government agency.
• ITIL 4 Foundation certification to align with the latest version of DESMF, or ability to obtain.
• Certified TBM Executive (CTBME), or ability to obtain.

Preferred Qualifications:

• Experience with developing and maintaining enterprise CMDB, or similar database, and data models.
• Strong understanding of asset, configuration, and change enablement processes.
• Familiarity with enterprise IT tools, solutions, and software that provide asset and configuration data.
• Strong communication skills, both verbal and written, and ability to work well with others.
• People leadership and management experience.
• Familiarity with DOD IT security requirements.
• Degree in Business Administration, Business Management, Information Systems, Information Technology, Engineering or related field.