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Information Technology Operations Lead

2024-144069
Cloud and Infrastructure Services
Top Secret/SCI with Poly

Location:

Annapolis Junction
,
MD

Secondary Location:

,
,

Telecommute Options:

No remote/telework allowed
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About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Responsibilities

Peraton is seeking a senior level Information Technology (IT) Operations professional to lead and manage all IT infrastructure needs within the Annapolis Junction, MD location.  The responsibilities for this position include:

  • Network Administration:  Provides for the design, engineering, technical documentation, implementation, troubleshooting, and repair of network systems (routing, switching, firewall and voice instruments).
  • Monitors the networks using approved network management tools for system outages as well as the network for bottlenecks in performance; Recommends improvements to management.
  • Installs and maintains infrastructure copper and fiber-optic cabling according to ITD Policy and IEEE standards.
  • Maintains a spares inventory for all infrastructure data and voice network devices.
  • Manages and maintains an adequate inventory of consumables in order to meet mission requirements including copper and fiber-optic cabling, SFP’s, connectors / terminators, and other network tools and equipment.
  • Interfaces with Cisco TAC as an authorized representative, in the event of hardware or software failures on network devices.
  • Maintains warranty information; ensure that the infrastructure systems are monitored with regards to warranty status.
  • Ensures the timely resolution of hardware and software problems associated with the data and voice network.
  • Identifies and evaluates new products / services that would allow the team to provide improved services to our customers.
  • Assists in planning of projects that enhance the quality and efficiency of the team.
  • Provides leadership, assistance and work guidance to less experience technicians and administrators.
  • Work with Campus Support Technicians to support the end users as needed.
  • Provide 2nd and 3rd Tier hardware and software support for end-users. 
  • Ensure all tasks and projects are appropriately assigned and prioritized based on the nature of the action, needs of the program, or guidance from Peraton Management.
  • Provide after-hours support for planned maintenance, updates to technology, hardware and software changes during non-business production hours.
  • Perform On-Call Emergency support service.
Qualifications

Required:

  • Active TS/SCI clearance w/ poly
  • Minimum of 15 years experience in the management of the Information Technology (IT) infrastructure within an organization, including the physical network (e.g., LANs/WANs, servers, terminals) as well as server applications and software
  • A technical or IT bachelor's degree is required 
    • An additional 5 years of experience can be substituted for the degree requirement
  • Minimum of 5 years experience in network administration to include the design, engineering, technical documentation, implementation, troubleshooting, and repair of network systems (routing, switching, firewall and voice instruments)

Desired:

  • Experience managing a team of technical professionals in a IT service desk oriented environment.

 

Peraton offers enhanced benefits to employees working on our critical National Security programs, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligible to participate in an attractive bonus plan.

Target Salary Range

$146,000 - $234,000. This represents the typical salary range for this position based on experience and other factors.
SCA / Union / Intern Rate or Range

EEO

An Equal Opportunity Employer including Disability/Veteran.

Our Values

Benefits

At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We’re fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.

  • Paid Time-Off and Holidays
  • Retirement
  • Life & Disability Insurance
  • Career Development
  • Tuition Assistance and Student Loan Financing
  • Paid Parental Leave
  • Additional Benefits
  • Medical, Dental, & Vision Care
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