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Quality Assurance Process Analysis, Lead Associate

2024-146095
Other / Technical
Secret

Location:

Washington
,
DC

Secondary Location:

,
,

Telecommute Options:

Flexible for occasional telework – must be local to work location
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About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Responsibilities

Supports program and project managers and respective teams to implement organizational processes and best practices. Performs process and product evaluations (audits) to ensure compliance with DMI and project established policies, processes, procedures, and applicable standards (ISO, CMMI-DEV, CMMI-SVC, ITIL, PMBoK). Must have experience and been directly involved in implementing the following frameworks: ISO 20000 and 27001, ISO 9001:2008, CMMI-DEV/CMMI-SVC Level 3, and ITIL. Evaluates software development and service performance and deliverables against process documentation, project schedule, and quality standards. Performs a variety of technical and administrative activities related to the function of QA (auditing), including, but not limited to, scheduling, checklist development, report writing, facilitating root cause/lessons learned analysis, and internal/external presentations. Analyzes, compiles, and reports on findings of non-compliance and provides recommendations for improvement. Tracks and escalates unresolved non-compliance issues and corrective and preventative action plans to closure. Collects metrics, analyzes, and reports various measures to project manager/team and Corporate QA. Maintain the process assets library for the company, including all process definitions, templates, and document samples. Provides training for DMI employees for CMMI, ISO, and ITIL frameworks as well as project management best practices. Interfaces with external and internal customers to ensure project quality work products have been provided. 

 

Key Responsibilities:

  • Review deliverables to ensure high quality.
  • Assist the team with root cause analyses.
  • Perform regular audits on internal processes for effectiveness and adherence.
  • Document issues found during audits and testing.
  • Collect metrics that accurately report on process/SLA adherence and effectiveness.
Qualifications

Basic Qualification:

  • U.S. Citizen
  • An active SECRET or the ability to obtain a SECRET Clearance.
  • Bachelor’s degree with 5 - 7 years, master’s degree with 3 - 5 years, or PhD with 0 – 2 years of experience; four (4) years of experience can be substituted in lieu of a bachelor’s degree.
  • Ability to work independently and take initiative to do what is needed to achieve learning goals.
  • Ability to communicate with individuals at many different levels from within and from outside of the organization.

Target Salary Range

$51,000 - $82,000. This represents the typical salary range for this position based on experience and other factors.
SCA / Union / Intern Rate or Range

EEO

An Equal Opportunity Employer including Disability/Veteran.

Our Values

Benefits

At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We’re fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.

  • Paid Time-Off and Holidays
  • Retirement
  • Life & Disability Insurance
  • Career Development
  • Tuition Assistance and Student Loan Financing
  • Paid Parental Leave
  • Additional Benefits
  • Medical, Dental, & Vision Care
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