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ServiceNow Administrator/Developer

2024-146914
Applications Services
No Clearance

Location:

,

Secondary Location:

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Telecommute Options:

Remote work allowed 100%
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About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Responsibilities

Peraton is seeking an experienced ServiceNow Developer/Administrator to engage in a broad range of platform administration, configuration, and development activities as a member of a multi-discipline team. The candidate will join a high performing team to deliver value in a large, complex fast paced environment supporting Peraton’s corporate services. Team is responsible for all facets of support, administration, configuration, and development to meet complex customer needs to deliver value to Peraton’s business functions. Responsibilities and experience with ITSM, ITOM, and CMDB along with Employee Center/Service Portal are desired.

Qualifications

Required Qualifications:

  • B.S Computer Science or comparable, can substitute work experience in lieu of degree.
  • Two (2) years of experience with the ServiceNow platform as an administrator/developer.
  • Active/Current ServiceNow CSA or above.
  • ITSM and ITOM experience, including CMDB, and Asset Mgmt., and portal.
  • Experience in ServiceNow development (GLIDE, Business Rules, Client Scripts, UI Policies, Flow Designer, ACLs, Script Includes, UI Scripts, APIs).
  • Attention to detail and the ability to listen to stakeholder business requirements and translate to a working, maintainable, technical solution.
  • Produce tangible deliverables (requirements specifications, design deliverables, projects objectives, within predetermined timelines.)
  • Proficiency in troubleshooting, debugging, error log analysis and researching solutions.
  • US Citizenship

Desired Qualifications:

  • ServiceNow Integration with other programs (REST/SOAP APIs)
  • Experience with HTML, CSS, SQL, JavaScript, XML
  • Supporting Vancouver or higher
  • Ability to analyze, detect/identify and troubleshoot bugs, fix defects, and support users of application.
  • Experience with CMDB Service Mapping
  • Experience with Virtual Agent/Bot conversations.
  • Ability to determine upgrade and enhancement parameters and execute test plans to ensure enhancements are tested and debugged.
  • Document and develop procedures.
  • ITIL v3 or higher certification

Additional Competencies:

  • Must be able to work in a remote team and have proven remote experience.
  • Creative thinking to design solutions, however solutions to be standard, repeatable, configurations, not highly customized.
  • Prioritize, assess, and present options based on time requirements, scope, and cost/licensing considerations.
  • Ability to communicate effectively through documentation, email, and conversation, with team and leadership or stakeholders.
  • Open willingness to share knowledge and collaborate with the team.
  • Microsoft Office Suite and related technologies.

Target Salary Range

$66,000 - $106,000. This represents the typical salary range for this position based on experience and other factors.
SCA / Union / Intern Rate or Range

EEO

An Equal Opportunity Employer including Disability/Veteran.

Our Values

Benefits

At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We’re fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.

  • Paid Time-Off and Holidays
  • Retirement
  • Life & Disability Insurance
  • Career Development
  • Tuition Assistance and Student Loan Financing
  • Paid Parental Leave
  • Additional Benefits
  • Medical, Dental, & Vision Care
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