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Zscaler Support Administrator

2024-146542
Other / Technical
Public Trust

Location:

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Secondary Location:

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Telecommute Options:

Remote work allowed 100%
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About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Responsibilities

We are Hring! Peraton is looking to add a Zscaler Support Administaror. This hire will support support a federal government customer that has recently implemented a Zscaler Secure Access Service Edge (SASE) solution as part of a zero-trust framework .

 

What You'll Do:

  • Provide ZIA/ZPA operational support in the management, maintenance, upgrading, risk analysis, and response/troubleshooting/issue management activities to ensure security policies and requirements are being factored into the solutions within the infrastructure.
  • Provide network consultation during operational support activities focused on providing network access to Internet based sites (URL categories) within ZIA.
  • Provide network operational support focused on Internet access security policies management (Cloud App) within ZIA.
  • Monitor ZPA operational support for customer application configuration and access issues for customer application teams.
  • Provide ZPA app connector operational support.
  • Create, manage, and maintain all SOPs, CONOPS, Installation\Configuration Guides.
  • Provide consultation assisting with the development of ZPA access and firewall policies for new applications.
Qualifications

Required Qualifications:

  • 5 years with BS/BA; 3 years with MS/MA. Additional years of experience maybe accepted in lieu of the degree.
  • At least 5 years of experience implementing and managing advanced network security environments for a medium to large size organization.
  • 5 years of significant experience in the implementation, operational support, and troubleshooting of Zscaler ZIA/ZPA products.
  • The Individual must possess the ability to analyze and understand a variety of existing and emerging business applications and provide support to the enable required access paths in Zscaler.
  • Excellent troubleshooting and customer service
  • Knowledge of firewalls and firewall configuration
  • Knowledge of network communications
  • Knowledge of application usage of ports/protocols
  • Understanding of data center firewall topology and communication paths
  • Understanding data center security policies
  • Must be a US Citizen
  • Must be able to obtain and maintain a Public Trust Clearance

Preferred Qualifications:

  • Active Public Trust clearance is a plus

 

Benefits:  

 

At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We’re fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way. 

 

Target Salary Range

$66,000 - $106,000. This represents the typical salary range for this position based on experience and other factors.
SCA / Union / Intern Rate or Range

EEO

An Equal Opportunity Employer including Disability/Veteran.

Our Values

Benefits

At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We’re fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.

  • Paid Time-Off and Holidays
  • Retirement
  • Life & Disability Insurance
  • Career Development
  • Tuition Assistance and Student Loan Financing
  • Paid Parental Leave
  • Additional Benefits
  • Medical, Dental, & Vision Care
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