About Peraton
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Responsibilities
Peraton is currently seeking skilled and qualified candidates for our AWS Engineer position. This position is responsible for support development, modernization and migration in support of government multi-cloud environment. This person will be responsible for resolving complex incidents, providing expert troubleshooting and performing proactive monitoring of AWS infrastructure and services.
Day to Day Work Responsibilities:
- Serve as an escalation point from Tier 2 support for complex incidents and outages within the AWS GovCloud environment
- Perform root cause analysis to address underlying infrastructure issues and provide solutions to prevent recurrence.
- Manage and resolve high-priority incidents, ensuring timely communication with stakeholders and affected tenants
- Continuously monitor tenant environments using CloudWatch, CloudTrail, and other tools (Dynatrace, Splunk) to detect performance issues, security incidents, and infrastructure bottlenecks
- Utilize Dynatrace, Splunk, or other proactive monitoring tools to mitigate potential issues before they escalate
- Analyze system performance and recommend optimizations to improve stability, efficiency, and security
- Manage and maintain the AWS infrastructure, including EC2 instances, S3 buckets, VPC configurations, RDS databases, and other services
- Ensure that all tenants’ s AWS resources are secure, FedRAMP compliant, and optimized for performance
- Collaborate with the Architecture team to implement solutions that align with best practices for AWS cloud infrastructure
- Adhere to Change Management procedures
- Manage intake for assignment of newly created incidents
- As a team lead, work with Service Delivery Manager and support ISR Product owner to help work to improve overall team metrics (JIRA/ServiceNow)
- Collaborate and train Tier 2 engineers to resolve incidents and implement improvements
- Document incident response procedures, resolutions, and lessons learned to enhance team knowledge and preparedness for future incidents
- Provide technical mentorship and knowledge sharing to Tier 2 support teams
Qualifications
Basic Qualifications:
- Bachelor's degree with 5+ years experience, master's degree with 3+ years experience or high school diploma/GED with 9+ years experience.
- U.S. Citizenship
- Ability to obtain and maintain a Public Trust clearance
- 5+ years of integration and systems analysis experience focused on AWS cloud services and infrastructure
- 3+ years of extensive hands-on experience with a wide range of AWS services including but not limited to EC2 instances, S3 buckets, VPC configurations, RDS databases, and other services
- Experience with incident management, root cause analysis, and resolving high-priority incidents in large, multi-tenant environments
- Extensive knowledge and understanding of AWS GovCloud and deploying in Government environments.
- Required Certification: Relevant AWS Certification (AWS Solutions Architect, AWS Cloud Practitioner, etc)
Preferred Qualifications:
- Familiarity with CI/CD pipelines and Infrastructure as Code (IaC) tools such as Terraform, CodeDeploy, or CodePipeline
- Experience with PowerShell, AWS CLI, or other automation scripts to troubleshoot and resolve issues
- AWS Certified SysOps Developer Associate
- AWS Certified Developer - Associate
- AWS Certified DevOps Engineer – Professional
- Relevant Agile Certification
- Other Certifications such as Red Hat Ansible
Target Salary Range
$80,000 - $128,000. This represents the typical salary range for this position based on experience and other factors.
SCA / Union / Intern Rate or Range
EEO
An Equal Opportunity Employer including Disability/Veteran.
