We are hiring! Our FDA Program is looking to add a Data Center Smart Hands Lead Technician. This qualified individual will join a high performing team.

What You'll Do:

• Provide onsite support in the customer’s two Data Centers.
• Responsible for racking and stacking equipment, patch cabling, decommissioning equipment, equipment swaps and disposal activities.
• Support troubleshooting hardware issues with remote admins, facilities management, site security, vendor and customer escorts, inventory management and project engagement, as required.
• Maintain network/rack diagrams

• The technician will split time between two data centers 

• On-call rotation for after hours support

Required Qualifications

• 5+ years with a BS/BA degree or 9+ years of hands-on experience in a datacenter environment in lieu of the degree
• Understand power redundancy, power usage, different styles of power cords and amps needed per cabinet in a data center environment
• Experience with the installation of new data center racks and understanding of rack PDU’s, cabling and power requirements
• Rack and stack physical servers/network devices, fiber and copper patching and cable management experience
• Ability to diagnose and troubleshoot hardware and network connectivity issues
• Must be a US Citizen
• Must be able to obtain and maintain the required agency clearance ( Public Trust)

Desired Qualifications:

• Data Center asset and inventory management
• Demonstrates strong problem-solving skills, customer service and reliable team member
• Demonstrates strong organizational skills and attention to detail in managing equipment, cabling and documentation
• Use of ServiceNow as a ticketing and asset management system

Benefits:

At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We’re fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.

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