Senior AWS Cloud Site Reliability Engineer (SRE)

We are seeking an experienced and motivated Senior AWS Cloud Site Reliability Engineer (SRE) to join our dynamic team. As an AWS Site Reliability Engineer, you will play a critical role in ensuring the reliability, scalability, and performance of our cloud infrastructure on Amazon Web Services (AWS). The ideal candidate will have a strong background in AWS services, a deep understanding of infrastructure as code, and a passion for implementing best practices in site reliability engineering. The AWS Site Reliability Engineer (SRE) will collaborate closely with cross-functional teams, including development, quality assurance, and operations, to ensure seamless software releases and continuous improvement of our release processes.

 What you will do: 

• Infrastructure Automation:  Design, implement, and manage infrastructure as code (IaC) solutions using tools like AWS CloudFormation, Terraform or Helm Charts to automate deployment and scaling processes.  Collaborate with development teams to integrate continuous deployment practices and ensure the reliability of applications.
• Monitoring and Alerting:  Implement robust monitoring and alerting systems to proactively identify and address potential issues before they impact system performance.  Analyze system metrics, logs, and alerts to troubleshoot and resolve issues promptly.
• Performance Optimization:  Conduct performance analysis and optimization of AWS infrastructure components to enhance system efficiency and reduce latency.  Identify and implement improvements to enhance system reliability and resilience.
• Incident Response:  Participate in on-call rotations to respond to and resolve incidents promptly.  Conduct post-incident reviews to identify root causes and implement preventive measures.
• Security and Compliance:  Work closely with security teams to implement and enforce best practices for securing AWS environments.  Ensure compliance with industry standards and regulations related to cloud infrastructure.
• Communication:  Facilitate clear communication across teams, providing updates on release status, known issues, and any potential impact on stakeholders. Coordinate communication of release schedules and changes to all relevant parties.
• Release Planning and Coordination:  Collaborate with development, QA, and operations teams to plan and coordinate software releases. Define release scope, schedule, and dependencies to ensure timely and smooth deployments.  Create and submit change records as required for process and audit compliance.  Participation in Technical Change Advisory and Review boards as required.
• Release Automation:  Develop and maintain automated deployment pipelines using industry-standard tools such as AWS Cl/CD, GitLab CI/CD, Jenkins or similar. Automate and streamline release processes to improve efficiency and reduce manual errors. 
• Continuous Improvement:  Proactively identify areas for process improvement within the release management lifecycle. Implement feedback loops to capture lessons learned from each release and apply improvements iteratively.  Stay up to date with industry best practices, emerging technologies, and trends related to release management and reliability engineering.
• Quality Assurance:  Collaborate with QA teams to establish and execute release validation procedures. Ensure releases are thoroughly tested and meet quality standards before deployment.  Drive continuous improvement by analyzing release management trends, identifying recurring issues, and working with teams to implement solutions.  

Required Qualifications:

• Bachelor's degree and 8 years of experience. Additional 4 years of experience maybe accepted in lieu of the degree.
• Proven experience as a Site Reliability Engineer or similar role.
• In-depth knowledge of AWS services and expertise in managing cloud infrastructure.
• Advanced level programming and/or scripting in 3 or more of the following languages: Python, Java, Chef, Helm, Playwright, Bash, JavaScript, Terraform.
• Strong understanding of DevOps principles and continuous integration/continuous deployment (CI/CD) pipelines.
• Proficiency in CI/CD tools such as AWS CI/CD, GitLab CI/CD, or others.
• Familiarity with infrastructure as code (IaC) tools like CloudFormation, Terraform, Helm Charts, Morpheus, or similar technologies.
• Hands-on experience with version control systems (GitLab, AWS CodeCommit, SVN) and branching strategies.
• Experience with containerization and orchestration tools (e.g., Amazon Elastic Compute Service (ECS), Amazon Elastic Kubernetes Service (EKS), Docker, Kubernetes).
• Familiarity with monitoring tools (e.g., CloudWatch, Prometheus, Grafana, Datadog, DynaTrace) and log analysis.
• Solid understanding of Agile methodologies and their application in release management.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.
• Must be a US Citizen
• Must be able to obtain and maintain the required agency clearance (6C Public Trust)

Preferred Qualifications:

• Relevant certifications in DevOps or related fields are a plus.
• Experience in SRE or Platform Engineering group for high availability/critical platforms/applications
• Experience managing a distributed container platform including but not limited to deployment/release management, provisioning, capacity management, workload management