Peraton is seeking for an experienced Software/QA Tester. This qualified individual will be responsible for supporting Live Assistance (LA) Workstream Leads in testing voice/voicebots and other contact center channel applications (e.g., chat/chatbots, Agent Desktop, E-Mail) for compliance with standards, ensuring workstream deliverables comply. The selected candidate must be able to travel onsite (local office) one day a week.

 What you will do:

• Define, document, and execute compliance test cases
• Draft and/or Contribute to the preparation of compliance enterprise life-cycle artifacts
• Conduct compliance demonstrations using IRS accessibility tools (e.g., JAWS, Dragon, Zoom Text).
• Manage test cases and testing using the IRS Enterprise Life-Cycle Management (ELM) tool
• Systems Integration & Testing
• Software QA Testing
• Web Application testing/maintenance of applications and supported processes
• Develop and execute test scripts for functional testing of chatbots in Spanish and English
• Create and execute test scripts for functional testing
• Provides test area with parameters for sample testing and specifies tests to be performed.
• Compiles data and defines changes required in testing equipment, testing procedures, manufacturing processes, or new testing requirements.
• Consults with the development and/or requirements team to coordinate and test applications.
• Performs analysis, diagnostics, and preliminary evaluations of products.
• Develops testing procedures, test plans, scripts, scenarios, functional tests, regression tests, and deployment tests

Required Qualifications:

• 5 years with BS/BA; Additional 4 years of experience maybe accepted in lieu of the degree
• Experience in  testing tools used at the IRS including JAWS, ZoomText, Dragon Naturally Speaking, Object Inspector, Talkback and Voiceover.
• Must have knowledge and understanding of Web Content Accessibility Guidelines (WCAG) 
• Must have knowledge of accessibility tools
• Familiarity with one or more of the following: JAWS, ZoomText, Dragon Naturally Speaking, Object Inspector, Talkback and Voiceover. 
• US Citizen or Green Card holder (with at least 3 years of US residency)
• Ability to obtain and maintain an IRS MBI clearance

 Preferred Qualifications:

• Active MBI clearance is desired
• Federal and Government experience is plus
• 508 Compliance experience is a plus
• Knowledge of IBM ELM/RQM (IBM Engineering Lifecycle Management / Rational Quality Manager) is highly desirable.

Benefits:

 At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We’re fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.

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