Peraton is seeking to fill a critical role for an experienced Review Management Supervisor.  

This position is 100% remote.

In this role, the Supervisor will be responsible for the following:

• Provides management oversight to staff who review investigative cases to ensure it is complete and meets customer requirements.
• Provides quality oversight of the cases before submitting the case to the customer for final review.
• Manages communication with field staff regarding any procedures and policies affecting case management issues.
• Assists with quality audits.
• Ensures team members are trained and up to date with the relevant terminology, policies and procedures as outlined by the contract/customer.
• Manages team members assisting the field investigations unit in reworking deficient cases.
• Reviews reports of investigation for contract compliance and develops management reports highlighting trends, areas of focus, and recommendations for change.
• Manages team assignments, ensuring efficient work distribution to a geographically based, remote workforce.
• Monitors team capacity and reallocates resources/workload as necessary.
• Guides staff in the performance of their duties and the interpretation and execution of standard operating procedures and policies, providing correction and feedback when necessary.
• Identify and anticipate potential issues requiring escalation to program or quality assurance leaders.
• Provides direct supervision of employees to include hiring, disciplinary actions, terminations, performance management as well as recommendations for career development and compensation.

Required Qualifications: 

• U.S. Citizenship 
• Current Tier 5 SSBI favorably adjudicated clearance.
• 6+ years of experience reviewing federal background investigations cases utilizing a computer reporting system.
• 6+ years of experience reviewing cases to ensure it is complete and meets customer requirements.
• 6+ years of experience submitting cases to the customer for final review.
• 6+ years of experience communicating with field staff regarding case requirements.          

Preferred Qualifications:

• Ability to interact with a variety of individuals and personalities professionally and effectively.
• Ability to work in a fast-paced changing environment with limited supervision.
• Excellent organizational, scheduling and prioritization skills.
• Maintain high level of confidentiality ethics and integrity.
• Proficient writing and communication skills.
• Intermediate typing (40+ WPM recommended) and computer skills.