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User Experience (UX) Lead

2024-151342
Information Technology
Secret

Location:

Doral
,
FL

Secondary Location:

,
,

Telecommute Options:

No remote/telework allowed
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About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Responsibilities

Peraton will deliver a broad spectrum centralized IT infrastructure, services, and processes to include Cybersecurity Task Order (CTO) compliance activities for the USSOUTHCOM networks to include three enduring Joint Task Forces (JTFs) and multiple Security Cooperation Office(s) (SCO). Our team will provide support to continuously evolve and leverage the latest technologies and best practices to rapidly refresh capabilities and ensure platforms and intelligence operations are optimized to support the SOUTHCOM missions. Peraton will ensure that all required capabilities meeting the USSOUTHCOM’s mission and those of its various mission partners, to include, but not limited to, other DoD organizations, other U.S. Federal and state government agencies, and foreign government military and non-military mission partners.

 

As the User Experience (UX) Lead you will provide guidance & support in the translation of Desired Functional/Technical/Operational Outcomes into actionable/deliverable requirements.

 

  • Consults with stakeholders and makes recommendations regarding the benefits and value of User Experience Research (UXR).
  • Plans UXR strategy for projects based on customer needs, budget, and priorities and integrates tasks into the overall research team workplans.
  • Conducts user research through interviews, surveys, moderated testing sessions, tree tests, card sorts, and other methods as appropriate.
    Creates and maintains project plans for testing efforts.
  • Designs user tests with objectives, approach, scenarios, process, etc. as needed.
  • Leads or coordinates recruitment efforts; manages participant pools/lists.
  • Facilitates moderated user testing sessions.
  • Analyzes qualitative and/or quantitative data from user testing sessions.
  • Develops test reports/presentations, with both detailed analysis and summary level content.
  • Participates in creation and maintenance of Testing Methods Repository.
  • Conducts secondary research (as needed).
  • Creates low/mid-fi mockups (as needed).
  • Participates in defining User Experience (UX) standards and templates for Web and mobile applications.
Qualifications

Required Skills and Experience *

    • Top Secret/SCI Clearance
    • 12 years of applicable experience
    • Bachelor's degree in information systems, Computer Science, Computer Engineering, or other related field (6 Additional years of applicable experience may be substituted for a BS, AS plus 4 years applicable experience may be substituted for BS)
    • 6 years of relevant experience in user research and testing for web sites and applications.
    • Proven ability to synthesize data findings into actionable recommendations.
    • Experience working with multiple testing methods.
    • Experience working with both quantitative and qualitative user data.
    • Ability to create low/mid fi mockups to explain recommendations.
    • Demonstrated experience in communicating effectively with all levels of contract and customer organizations and with translating academic and technical terminology into common terms.
    • Demonstrated experience with meeting deadlines with both timeliness and quality and with balancing and prioritizing work across multiple projects.
    • Strong organization and time management skills.

#Southcom

Target Salary Range

$135,000 - $216,000. This represents the typical salary range for this position based on experience and other factors.
SCA / Union / Intern Rate or Range

EEO

An Equal Opportunity Employer including Disability/Veteran.

Our Values

Benefits

At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We’re fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.

  • Paid Time-Off and Holidays
  • Retirement
  • Life & Disability Insurance
  • Career Development
  • Tuition Assistance and Student Loan Financing
  • Paid Parental Leave
  • Additional Benefits
  • Medical, Dental, & Vision Care
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