About Peraton
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Responsibilities
Peraton is hiring an Windows Administrator who will perform the daily tasks listed below using Microsoft Operating Systems, VmWare Horizon, Dell Wyse, 10Zig thinOS, and any COTS/GOTS applications while ensuring that defined security mandates are enforced. The individual must have a solid work experience background in troubleshooting technical issues and providing customer service.
What you'll do:
- Stays abreast of developments in hardware and software.
- Support DoD customers in a demanding environment.
- Assists in designing systems to satisfy customer needs.
- Provides supervision of the customer installation of hardware and software products to maintain system integrity.
- Conducts system calibrations after the hardware and software are installed.
- Coordinates resolution of product/service issues, and upgrades.
- Manage printer services.
- Manage virtual machine management console. (VmWare Horizon, Vsphere)
- Manage thinOS machine management consoles. (Treidici, WYSE, 10Zig)
- Diagnose problems and escalate unresolved issues or problems – may provide alternative courses of action.
- Document problem resolutions completely and accurately.
- Use Remedy ticketing system to track work.
- Research, collects, and reports technical capabilities of Company products and competing equipment and/or solutions.
- Design, develop, evaluate, and modify systems and systems-oriented products.
- Prepares equipment analysis to instruct sales force and customers in equipment capabilities.
- Coordinates the planning, design, and installation of equipment, using knowledge of engineering and programming as well as sophisticated instruments and computers.
- Provide technical guidance to management on changing trends and emerging products in the industry to further improve existing technology and its application.
- Develops and maintains manuals, drawings, system specifications, electronic and hardcopy files of customer installations, calibration records, maintenance records, and quality control information.
- Provide after-hours support for emergency scenarios.
- Be familiar with the DISA STIG requirements.
- Be familiar with DoD Information Assurance Concepts/Processes.
Qualifications
0 years with BS/BA; 4 years no degree
What you'll need:
- Experience in software installation.
- Experience in Windows troubleshooting.
- Experience in laptop/PC maintenance and service.
- Active TS/SCI clearance is required.
Required Certifications:
- Must obtain/maintain a DoD 8570 IAT Level II is required (e.g., Security+, CCNA Security, CySA+, GICSP, GSEC, CND, SSCP) Certification within 120 Days of hire.
Target Salary Range
$51,000 - $82,000. This represents the typical salary range for this position based on experience and other factors.
SCA / Union / Intern Rate or Range
EEO
An Equal Opportunity Employer including Disability/Veteran.
